Solutions / Approval Automation

Approvals — no lost emails, no "who approves this?", no bottlenecks

Eliminate bottlenecks with governed approval flows — requests automatically routed to the right owner, with deadlines, escalation, and a complete history, with no need for email or messages to find out who needs to approve what.

PrimeBuilder App — approving a request in a governed flow

The problem

The approval nobody knows where it's stuck

Without a governed flow, every approval request turns into a hunt for the right person — by email, message, or hallway conversation. There's no visibility into how many approvals are pending, who they're stuck with, or a history of who approved what and when, which also compromises process auditing.

Manual process

Digital process with PrimeBuilder

Request sent by email or message.

Request logged and routed automatically by rule.

Approver defined informally, case by case.

Approval authority and owner defined by the process, with no exceptions.

No visibility into what's pending.

Dashboard with every pending approval, by owner.

Overdue approvals with no structured follow-up.

Automatic escalation when the deadline is exceeded.

History dependent on searching through email.

Complete, auditable history of who approved what and when.

Where it can be applied

Purchasing and requisitions

Contracts and legal documents

Financial and expense requests

HR processes and hiring

How it works

From request to logged approval

1

Request logged

2

Rule-based routing

3

Approval in the app or desktop

4

Deadline-based escalation

5

Logging and auditing

Every request automatically goes to the right owner, with a defined deadline — if it's not handled in time, it escalates to the next level, with no need for manual follow-up.

Benefits

Gains for the operation

Agility

Faster approvals, with no need for manual follow-up to keep things moving.

Control

Visibility into everything pending approval, and who it's with.

Governance

Approval authority and rules applied consistently, with no exceptions.

Traceability

Auditable history of every approval, ready for audits and compliance.

Product

What makes up the solution

Approval automation is built on the same modules as the PrimeBuilder Operating Platform — no isolated systems and no custom development for each type of request.

PrimeBuilder Studio

Flow editor — configure approval authority, routing rules, and escalation, with AI support.

PrimeBuilder App

Approve or reject requests from anywhere, directly on the smartphone.

PrimeBuilder Manager & Analytics

Management and control — pending-item dashboard, history, and approval-time indicators.

PrimeBuilder APIs

System integration — connect the solution to your ERP, finance, or corporate systems.

PrimeBuilder Manager — pending approvals dashboard

Credibility

The cost of a stalled approval goes beyond the delay

Every stalled approval delays a decision, a purchase, or a delivery — and the time spent chasing down the approver is time taken away from other priorities.

100%

Of approvals logged and routed automatically, with no need for email.

~50%

Less administrative time chasing approvals and reconstructing history.

Real time

Visibility into every pending approval, by owner and deadline.

Results vary depending on the process implemented.

Where the return comes from

Four levers that directly impact the operation's financial result

Less administrative effort

Less time spent chasing approvers and searching for history in emails and messages.

Faster decisions

Purchases, contracts, and approvals move faster, with no bottleneck at the approval stage.

Less risk of improper approval

Automatically applied approval authority reduces the risk of decisions made outside company policy.

Less risk in audits

Complete, auditable history of every approval, ready for compliance and internal or external audits.

Applicable to companies in any sector with approval flows

Industry

Retail

Service Providers

Franchises

Agriculture

And many more

Platform recognized by Gartner as a Cool Vendor Brazil.

Start by mapping your approval process.

Try the AI assistant for process mapping for free. Nothing to install, no technical knowledge required.